Wednesday, May 6, 2020

Importance of Patient Engagement in Healthcare-myassignmenthelp

Question: Discuss about theImportance of Patient Engagement in Healthcare Process. Answer: Patients are an important and the only consistent stakeholder of the care process. Amongst the multiple stakeholders within the healthcare process, the role of patient is the most important as they are co-producers of their health and depending on them, the process, policy and system improvement is carried out (Barello, Graffigna Vegni, 2012). Moreover, including patient in the healthcare interventions increases the effectiveness of it as patients develop trust and belief on the care system that improves their mental health. Further, including patients in the process allies the ethical principle of healthcare as informed consent can be urged from the patient and depending on the priorities of the patient, the resources are utilized that helps to achieve sustainable health outcomes (Barello et al., 2014). In this assignment, the importance of patient engagement with appropriate approach will be discussed with its benefits. Furthermore, the world class approaches to involve patients w ithin the study will be discussed and several patient engagement enhancer strategies will be included in the discussion that could be applied in the healthcare settings of Saudi Arabia. While discussing the importance of patient engagement, the scope and approach of it should be discussed. There are several researchers that conducted researches to understand the effectiveness of patient engagement in healthcare process. Patient centered care is an integral part of the concept of people centered care. According to Vahdat et al., (2014), people nowadays are demanding more transparent, honest and supporting healthcare approach in which they can also take important decision regarding their health approach. While practicing this strategy, issues such as organizational issue, financial issue, self-esteem and priorities of the health practitioner affect the patient engagement process (Oshima Emanuel, 2013). However, if the healthcare professionals keep on practicing the engagement strategies by informing the patient regarding their health conditions, circumstances, personal values, health related needs and health and cultural preferences, positive outcomes can be achieved . This occurs as the patient are confident about the healthcare process that is applied by the healthcare professionals and provide complete support to the care process, that becomes the primary reason for the positive outcome (Lgar Witteman, 2013). Further, the the essay intend to discuss about areas for patient engagement. There are several areas related to healthcare training, approach and implementation where this patient engagement approach can be implemented. Healthcare facilities can understand the patient needs through their experience in the healthcare settings (Faden, Beauchamp Kass, 2015). Usage of feedback forms, surveys, questionnaires and interviews can provide such information to the healthcare facility that can be used to develop strategies for patient engagement. Further in the area of person-centered care, patients can be engaged in the process. The healthcare facilities can also engage the family members of the patient in the process as they are the primary source of data and past information that enhances the quality of the healthcare service (Hardyman, Daunt Kitchener, 2015). However, there are several factors that effect the patient engagement process. These factors affects the patient engagement by reducing their ability to take active participation in the process. These factors are patient, their health conditions, the healthcare professionals, allotted tasks and the healthcare settings (Barello et al., 2014). In case the patient has poor health literacy due to its socio-demographics, as well as is suffering from severe illness, then the patient cannot be included in the care process. Further, the knowledge and attitude of the healthcare professional, clinician and clinical settings ability to include the patient in the process and the scope of primary and secondary care in the healthcare facility also limits the scope of this practice (Carman et al., 2013). Possible solution of this issues can be found in recent research articles. Hardyman, Daunt Kitchener (2015), determines that to solve such issues in patient engagement process, the patient should be educated with the healthcare providers associated so that multidimensional improvement can be observed. Further the healthcare system should understand the necessity of involving patients in the process and determine patient-led education within the facility and obtain feedback from the patients regarding the process. Faden, Beauchamp Kass (2015) determined that open and clear disclosure of safety incidences of patients and their family enhances the level of support in remedies. Therefore, after witnessing above-mentioned scopes and benefits of patient engagement strategies, the healthcare facilities in Saudi Arabia should also implement these world class approaches so that patient improvement can be enhanced. The first approach will be educating healthcare providers about patient engagement and the campaign should be driven in individual as well as organizational level. Further in the nursing educational curriculum, patient engagement related aspects should be included (Domecq et al., 2014). Secondly, the important stakeholder that is the patients should be motivated to take active part in the process, by promoting the patient feedback system, creating a patient active member council within the facility, enhancing and developing legislations that can effectively involve patients in the care process. Further, the healthcare facilities should broaden the ways, through which maximum patients can be involved in the care process (Carman et al., 2013). This can b e done using alternative communication system, such as video calls, phones to connect to the patient, involving patient advocates so support their engagement in direct care, organizational or individual level, raising public awareness regarding this issue and arranging campaigns for the concern. Further, the healthcare facilities should implement cultural safety norms of different communities so that newer patient engagement strategies can be witnessed and adapted (Domecq et al., 2014). The healthcare facilities should understand that such subsections of society are also an integral part of it and their healthcare needs should also be met. The final strategy will be the responsibility of each stakeholder of the process as crating a supportive and friendly environment for patient engagement is the responsibility of every individual working or seeking healthcare in the facility (Carman et al., 2013). While concluding the assignment, it should be mentioned that person centered care is the primary care process in developed countries and the positive outcomes of it can be observed through several research articles. Understanding the magnitude of patient needs helps to connect the patient in the care process that eases the care process for healthcare professionals. This assignment provided the importance of patient engagement process and the key factors that affects such strategy. Further, with the strategies to remove the barriers in the process, the assignment discussed a set of recommendations that should be applied by the healthcare facilities of the Saudi Arabia care facilities to create a patient friendly care process. References Barello, S., Graffigna, G., Vegni, E. (2012). Patient engagement as an emerging challenge for healthcare services: mapping the literature.Nursing research and practice,2012. Barello, S., Graffigna, G., Vegni, E., Bosio, A. C. (2014). The challenges of conceptualizing patient engagement in health care: a lexicographic literature review.Journal of Participatory Medicine,6(11). Carman, K. L., Dardess, P., Maurer, M., Sofaer, S., Adams, K., Bechtel, C., Sweeney, J. (2013). Patient and family engagement: a framework for understanding the elements and developing interventions and policies.Health Affairs,32(2), 223-231. Domecq, J. P., Prutsky, G., Elraiyah, T., Wang, Z., Nabhan, M., Shippee, N., ... Erwin, P. (2014). Patient engagement in research: a systematic review.BMC health services research,14(1), 89. Faden, R. R., Beauchamp, T. L., Kass, N. E. (2014). Informed consent, comparative effectiveness, and learning health care.N Engl J Med,370(8), 766-768. Hardyman, W., Daunt, K. L., Kitchener, M. (2015). Value co-creation through patient engagement in health care: a micro-level approach and research agenda.Public Management Review,17(1), 90-107. Lgar, F., Witteman, H. O. (2013). Shared decision making: examining key elements and barriers to adoption into routine clinical practice.Health affairs,32(2), 276-284. Oshima Lee, E., Emanuel, E. J. (2013). Shared decision making to improve care and reduce costs.New England Journal of Medicine,368(1), 6-8. Vahdat, S., Hamzehgardeshi, L., Hessam, S., Hamzehgardeshi, Z. (2014). Patient involvement in health care decision making: a review.Iranian Red Crescent Medical Journal,16(1).

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